502.06 - Student Complaints and Grievances

Creating an environment where students feel comfortable addressing their concerns in a meaningful manner is vital to the learning process.  It is the goal of the board to resolve student complaints at the lowest organizational level.  Student complaints and grievances regarding board policy, administrative regulations, or other matters should first be addressed to the student's teacher or another licensed employee, other than the administration, for resolution of the complaint. 

If the complaint cannot be resolved by a student’s teacher or other licensed employee, the student may discuss the matter with the principal within five days of the employee's decision.  If the matter cannot be resolved by the principal, the student may discuss it with the superintendent within five days after speaking with the principal.

If the matter is not satisfactorily resolved by the superintendent, the student may ask to have the matter placed on the board agenda of a regularly scheduled board meeting in compliance with board policy.  The board retains discretion as to whether to consider or take action on any complaint.

 

Legal Reference:          Iowa Code § 279.8 (2003).

 

Cross Reference:        214.1   Board Meeting Agenda

                                    215      Public Participation in Board Meetings

                                    502      Student Rights and Responsibilities

                                    504.3   Student Publications

 

Approved:  11/01/2004

Reviewed:  09/15/2008, 12/16/2013, 01/21/2019

Revised:  01/17/2022